Additional Information

Water Shut Off Valves and Emergencies

You never know when your water heater is going to blow out, when a pipe will burst or when a faucet will decide to become a fountain. When these kinds of disasters happen you will need to know how to shut off the water.

Most sinks and toilets in the house have shut off valves below them, which will shut the water off to that fixture. The hot water heater also has a shut off valve, which will shut off the hot water in the house. It is a good idea to check your house to find all the shut off valves and make sure they work. In addition to all the other valves, all homes have a main shut off which will turn off all the water coming into the home. Locate your main valve to see if it works. If you need assistance, please call the Public Works Department (708) 481-8950x147.

Water Schedule 

The Village of Richton Park is your utility company for water, sewer, garbage and storm water services. We strive to provide the highest quality of service to the entire village. Meter Reading is done by Public Works employees and the Village bills for actual usage of water.

Starting in March 2020, utility bills will be generated every 2 months (March 1, 2020, May 1, 2020, July 1, 2020, September 1, 2020, November 1, 2020, January 1, 2021 and so forth). This change shortens the water usage period which allows you to manage your water payment more effectively, water leaks can be captured earlier and this will allow us to ensure the efficiency of the water operations within the village.

New Billing Cycle

• March
• May
• July
• September
• November
• January

Payment Schedule will remain the same for the new billing cycle:

A penalty of 10% shall be added to all bills not paid by the due date on the bill. If the bill with the 10% penalty assessed is not paid after 15 days of the due date, then an additional $60.00 delinquency charge will be added on the 16th day after the original due date. Termination of your water service will begin one week after the $60 delinquency fee has been applied and the bill has not been paid.

Example: December 2022 Billing Cycle

• Bill Date:  December 1
• Due Date: January 2
• 10% Penalty Applied: January 3, Due Date: January 18
• $60 Delinquency Fee Applied: January 20, Due Date: January 27
• Termination Water Services: January 28

Water Appointments

 There are many reasons a water appointment would need to be arranged.

• Water Leak Check: if a resident has noticed a large increase in their water bill, looking at the number of usage not total of bill, this normally is due to a water leak within the household. The Village of Richton Park offers a free water leak check (if usage has increased). We can schedule for a member of the Water Department to come into the house and check for notable leaks. Public Works will not fix any leaks within the home due to the this is a homeowners issue, but will help in identifying common problems. 
• Main Valve needs to be replaced. If a plumber and/or someone is trying to repair pipes in the house we recommend first trying to turn the water off at the main valve within the house. If this valve is broke, you can call Public Works and have them turn the water off at the main line. Once this is done we recommend to get the main valve within the house fixed first, in order to have control of water within your home.
• Meter needs to be fixed. If the Village has noticed that the meter is not working properly from the outside of the house (not receiving a proper read), a member of Public Works will need to enter the home in order to repair that meter.

These are just some of the main reasons to schedule a water appointment but other issues will come up from time to time. If a water appointment is needed, please contact the Water Department at (708)481-8950x105. All appointments require 24 hours in advance notice unless there is an emergency.